Returns can be made within 3 days of delivery. After that all sales are final. You must contact Xtreme Fat Tire Bikes and Bike Parts via e-mail prior to returning products. NO EXCEPTIONS! Products must be in UNUSED, WORKING condition. All returns are subject to a 20% restocking charge. Shipping and handling to and from Xtreme Fat Tire Bikes and Bike Parts cannot be refunded. A copy of your invoice or packaging slip must accompany all returns. All products come with a 90 day Xtreme Fat Tire Bike and Bike Parts manufacturer's warranty which ONLY covers manufacturer defects.
Please see are Assembly Manual. If you are not confident in your mechanical skills on how to assemble the bike, please consult a bicycle mechanic. Improperly assembled bicycles can void the warranty.
Shipping Time -- Most orders received before 5:00 PM EST will ship within 2 business days, provided the product ordered is in stock. Most orders received after 5:00 PM will still be shipped the within 2 business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Xtreme Fat Tire Bikes and Bike Parts cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Xtreme Fat Tire Bikes and Bike Parts or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
The Xtreme Fat Tire Bikes and Bike Parts Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Xtreme Fat Tire Bikes and Bike Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.